Privacy Policy

Last updated: October 26, 2026

1. Introduction

This Privacy Policy describes how Light Touch Technologies (“we”, “us”, “our”) collects, uses, and protects your information when you visit or use our website https://lttwebhost.net (the “Website”) and any related services.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Website.

2. Information we collect

2.1 Information you provide to us

Account information: Name, email address, billing details, and login credentials.
Support communications: Messages and attachments you send to us via email or support forms.
Order and payment details: Information related to purchases of hosting or other services (payment processing may be handled by third-party providers).

2.2 Information collected automatically

Log data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
Cookies and similar technologies: Small data files stored on your device to remember preferences, maintain sessions, and help us understand how the Website is used.
Usage data: Information about how you interact with our Website and services, such as clicks, navigation paths, and performance metrics.

2.3 Information from third parties

We may receive limited information from payment processors, domain registrars, or other partners when you use integrated services (for example, confirmation of payment or domain registration status).

3. How we use your information

To provide and maintain services: Set up hosting accounts, manage domains, and deliver related services.
To communicate with you: Respond to support requests, send service-related notifications, and important updates.
To improve our Website and services: Analyze usage patterns, troubleshoot issues, and develop new features.
To manage billing and payments: Process transactions and send invoices or payment confirmations.
To comply with legal obligations: Meet regulatory requirements, enforce our terms, and cooperate with lawful requests.

4. Cookies and tracking technologies

We use cookies and similar technologies to:

Remember your preferences (such as language or login status).
Secure your account and help prevent fraudulent activity.
Measure performance and understand how visitors use the Website.

You can control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the Website.

5. Legal bases for processing (if applicable)

Where required by applicable data protection laws, we process personal data based on:

Contractual necessity: To provide services you request.
Legitimate interests: To improve services, maintain security, and operate our business.
Consent: For certain optional features or communications, where you have given consent.
Legal obligations: To comply with laws and regulations.

6. How we share your information

We do not sell your personal information. We may share information with:

Service providers: Hosting infrastructure, payment processors, email delivery services, domain registrars, and other vendors who help us operate the Website and services.
Professional advisors: Lawyers, accountants, or auditors where necessary.
Authorities: Law enforcement or regulators when required by law or to protect our rights, users, or the public.
Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

7. Data retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we may delete or anonymize it.

8. Data security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location and applicable law, you may have rights such as:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
Restriction: Ask us to limit how we use your information in certain circumstances.
Objection: Object to certain types of processing, such as direct marketing.
Data portability: Request a copy of your data in a structured, commonly used format where applicable.

To exercise these rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before responding.

10. Third-party links and services

Our Website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children’s privacy

Our Website and services are not directed to children under the age of 13 (or other age as defined by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. International transfers

Your information may be processed or stored in countries other than your own. We take steps to ensure that appropriate safeguards are in place when transferring data, in accordance with applicable laws.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

14. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Light Touch Technologies
Website: https://lttwebhost.net
Email: support@lttwebhost.net